Launchd | Digital Solutions That Drive Revenue

1. Information We Collect

We collect the following personal information:

Contact information (name, email address, phone number, business address)
Business details and requirements for website development
Payment information (processed securely through our payment processors)
Website usage data through analytics tools
Communications and correspondence related to our services

We collect this information when you complete contact forms, subscribe to our newsletters, create an account, purchase services, or communicate with us directly.

2. How We Use Your Information

We use your information for the following purposes:

To deliver our web design, development, digital advertising, and SEO services
To communicate with you about projects, updates, and services
To process payments and maintain billing records
To send service notifications and updates about your website or account
To provide customer support and respond to inquiries
To analyze website performance and improve our offerings
To personalize your experience and provide relevant content
To comply with legal obligations and enforce our terms of service

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contract fulfillment: Processing necessary to deliver services you've requested
Legitimate interests: Improving our services, security, and business operations
Consent: When you explicitly agree to specific processing activities
Legal obligations: Compliance with applicable laws and regulations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers: Hosting companies, payment processors, email service providers, and analytics tools necessary to deliver our services
Professional advisors: Accountants, lawyers, or auditors when necessary
Legal authorities: When required by law, court order, or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)

All third parties we work with are required to maintain the confidentiality and security of your data.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure hosting environments with firewalls and intrusion detection
Access controls and authentication procedures
Regular security assessments and updates
Staff training on data protection and security practices

While we implement strong security measures, no method of transmission or storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality and analyze usage. These technologies may collect:

Device information (browser type, operating system)
IP address and approximate location
Pages visited and time spent on our website
Referral sources and navigation patterns
Interaction data with our content

We use this information to optimize our website, improve user experience, and measure the effectiveness of our marketing efforts. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide the services you've requested
Comply with legal obligations
Resolve disputes
Enforce our agreements

Client account data is typically retained for the duration of the client relationship plus up to 7 years for legal and tax purposes. Marketing data is retained until you withdraw consent or unsubscribe.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Restriction: Limit how we use your data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests
Withdrawal of consent: Revoke previously given consent

To exercise these rights, please contact us at info@launchd.us. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

We primarily process data in the United States. When transferring data internationally, we implement appropriate safeguards such as standard contractual clauses or ensure transfers comply with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly. Your continued use of our services after changes indicates your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@launchd.us
Phone: (813)-485-6748
Mailing Address: Launchd LLC, Tampa, FL

We will respond to your inquiry as soon as possible, typically within 5 business days.